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21Casino
Access note for Indian players: 21 Casino does not accept players from India. The site can only be reached with a VPN.
| Detail | Info |
|---|---|
| Owner | Branders Limited |
| Operator | White Hat Gaming Limited |
| Established | 2015 |
| Licenses | UK Gambling Commission, Malta Gaming Authority |
| Safety Index (Casino Guru) | 8.9 / 10 |
| Game providers | 138 |
| Deposit methods | 39 |
| Support | 24/7 live chat in English |
Who Runs 21 Casino
21 Casino is owned by Branders Limited, with White Hat Gaming Limited as the operator, and has been online since 2015. It holds licenses from both the UK Gambling Commission and the Malta Gaming Authority, and both check out as verified. Casino Guru estimates yearly revenue above C$5,000,000, which puts it in the medium-to-big bracket, large enough to cover big wins without strain.
Casino Guru gives it a Safety Index of 8.9, a High score. Its terms and conditions were rated mostly fair, with one flagged clause: detection of certain betting techniques while wagering a bonus can lead to confiscated winnings. No major blacklist lists the casino. The site belongs to a group of four related casinos, including Slot Planet, Casilando and PlayGrand, which score between 8.7 and 8.8.
Of 20 complaints in the database, 8 were resolved and 12 rejected, with none open. Relative to the casino’s size, that is a very good ratio. The 20 player reviews add up to a Great user feedback rating.
Roulette and the Rest of the Lobby
Roulette players get a solid base here. Table games cover roulette, blackjack, baccarat, video poker and craps, and the live section adds live roulette, live blackjack, live baccarat, live poker and game shows. Evolution Gaming and Ezugi sit among the 138 suppliers, which also include Pragmatic Play, NetEnt, Play’n GO, Nolimit City, Hacksaw Gaming and Relax Gaming.
Slots make up the bulk of the catalogue, including progressive jackpot titles. Bingo, keno, scratch cards, crash games and virtual sports round out the rest. Casino Guru marks the games as verified by Gamecheck. Player feedback singles out the live dealer tables and the steady flow of new releases, with a few mentions of limited slot variety.
Welcome Offer Terms Worth Reading Twice
The headline reads 21 Book of Dead spins plus a 100% match up to $500. The terms below come from the Canadian promotion page and apply to the current version of the offer (last updated 06-08-2026).
- No-deposit spins: 21 spins on Book of Dead, credited automatically at registration. They expire after 10 days, and winnings from them are capped at $100.
- Match bonus: 100% up to $500 on a first deposit of at least $10.
- Wagering: 40x the deposit plus the bonus amount.
- Maximum bet: $5 while the bonus is active. Going over can void the bonus funds.
- Cash-out limit: bonus funds are capped at $100 once wagering is complete.
- Expiry: unused bonus funds disappear after 30 days.
- Excluded payment methods: deposits via Skrill or Neteller do not qualify, and any winnings from them are confiscated.
- Withdrawing early: cashing out before the wagering is done forfeits the bonus and its winnings.
- Eligibility: players must be 18+, verified, and outside Great Britain. Residents of Argentina, Brazil, Chile, India and Peru cannot claim the no-deposit spins.
The $100 cash-out ceiling is the figure that matters most. A 40x requirement on a $500 deposit plus a $500 bonus means $40,000 in turnover, and the most that can come out of the bonus portion is $100. Anyone playing roulette should also check the contribution table linked in the terms before using bonus funds there, since table games often count for far less than slots.
Payments and Limits
The cashier lists 39 deposit methods, among them Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, Interac, Trustly, Revolut, Google Pay and Jeton. Not every method works for both deposits and withdrawals, and availability depends on country. Supported currencies include CAD, USD, EUR, GBP, NOK, NZD, CLP and ARS. Players reported fast transactions, though a few mentioned withdrawal problems.
Withdrawals are limited to C$5,000 per week and C$10,000 per month. Wins are capped at C$250,000 per spin or game round, a low ceiling that Casino Guru counts as a slight negative. GBP accounts have no withdrawal limit.
Support and Languages
Live chat runs 24/7 in English, with Finnish also supported. Across 8 tests, Casino Guru recorded an average response time of 15 minutes and rated the service Good. Players describe the agents as friendly and helpful, with the occasional slow reply. The website itself is available in English, Spanish, Portuguese, Finnish and Norwegian.
Strong Points
- UKGC and MGA licenses, both verified
- Safety Index of 8.9 and a clean blacklist record
- Large lobby with live roulette and other live tables from major studios
- Round-the-clock live chat
- Loyalty program with cashback, a personal manager and higher withdrawal limits
Drawbacks
- Not available in India without a VPN
- $100 maximum cash-out from bonus funds
- 40x wagering on deposit plus bonus
- Skrill and Neteller deposits void the welcome offer
- C$250,000 per-spin win limit and weekly and monthly withdrawal caps
- Support and several site languages limited to English and Finnish
Final Verdict
Safety is where 21 Casino scores best: two respected licenses, a high Safety Index and a low complaint rate for its size. Roulette fans get a good live selection, and support is reachable at any hour. The welcome bonus is the weak spot, because the $100 cap turns it into a small perk rather than a real boost. Players who value a trustworthy operator over bonus value will find it a sound choice. For anyone in India, the VPN requirement and the risk it carries for the account make it hard to recommend.
Related reviews
Minimum deposit 50 USDT, 185 TRX, 0.456 mBTC, 0.0195 ETH or 69 CAD per transaction.
First deposit: 100% up to 1,500 USDT. Second deposit: 50% up to 2,000 USDT. Third deposit: 100% up to 1,500 USDT. Available in USDT, BTC, ETH, CAD or TRX.
Bonus money must be wagered 30x within 7 days.
Maximum bet with bonus funds 4 USDT. Bitcasino Originals excluded. Once per player, IP address or household.
Bonus Terms and T&Cs apply.
Not available to players in India.
Wagering: 35x on deposit plus bonus, and 40x on free spin winnings. You have 10 days from activation to clear it, and the max bet is 150 CAD while it's active.
Free spins: 20 per day over 10 days. Each batch expires after 24 hours if unclaimed.
Cash-out cap: bonus winnings can be released up to 10x the bonus amount. Free spin winnings cap at 75 CAD (up to 50 spins) or 150 CAD (more than 50 spins). It can't be combined with other promotions.
